Hospital Contact to Collect Information Needed to Improve

Hospital Contact

Name *

First

Last

Position *

Hospital Name *

Hospital Address *

Phone Number (no dashes) *

Email *

Number of Employees *

Hospitals Goals/Strategies

Profit Margin

Hospital Litigation Level *

Emergency Room Patients per Year *

ED Performance 1 – Average ER Patient waiting time.

An important performance metric.

ED Performance 2 – Average Patient time from ER door to hospital bed

A holistic patient performance metric.

Surgery Performance – Average Surgeries per Day

Think about what would the optimum surgery rate be?

HAI (Hospital Acquired Infections) Rate

Average for all American hospitals is 1 / 31 or 3.2 pre 100.

Yearly Hospital Employee Turnover Rate *

Single Payer Knowledge Level

Hospital Servicie Cost Understanding

Major Competitors

Competitor Intensity

Hospital Culture Rating

This is a Critical Success Factor.

Number of Tier 1 Suppliers

Tier 1 Sppliers delver Just-in-Time and Supply quality affects hospital quality.

Number of Tier 2 Suppliers

Tier 2 Suppliers are critical to hospital performance but do not deliver Just-in-Time.

Other Comments