Hospital Improvement

Use the 6+ Sigma Tools of the Toyota Production System. Operational Excellence Attained by a Maniacal Focus on Process Improvement


Hospital improvement comes firstly from using the tools of the Toyota Production System. Hospitals face constant strain. If it is not pandemics, it’s constantly changing laws and other outside forces requiring a need to become more efficient. Subsequently, Hospitals don’t understand the future pressures that Single-Payer will put upon them. Hospitals must change. A 6+ Sigma Hospital will change constantly in a Hospital benefiting direction.
Hospital Improvement means creating a Hospital that is Robust and Agile. The tools of The Toyota Production System can do this. Robust means remaining strong against unanticipated perturbation. Agile means being able to change quickly. Toyota takes about 4 years from auto concept to manufacturing, GM takes 5 to 6 years.

Above all, The 6+ Sigma Toyota Production System drives Hospital Improvement to Excellence and a Competitive Advantage with these Benefits:

  1. Prepare for Single-Payer changes,
  2. Move Non-Emergency patients to a low-cost Emergency Room,
  3. Continuous Improvement (Kaizen) propagates you into the future at a rate of 11 ideas per year per employee all in a management-controlled direction and creates a winning culture,
  4. Profound Knowledge of every processes performance through the use of Value Streams,
  5. Constantly remove fat,
  6. Subsequently, increasing patient flow,
  7. Increase Surgery throughput and become a Surgery Excellence Center,
  8. Defect Removal, including Hospital Acquired Infections,
  9. Achieve excellence through Guiding Principals,
  10. Strategic Suppliers decrease costs, year over year,
  11. Just-in-Time (JIT) minimizes excess inventory, reduces lead times, and improves efficiency,
  12. Respect for People recognizes that employees are the foundation of success. Toyota empowers its workforce and promotes collaboration and teamwork,
  13. Standardization establishes consistent processes and practices by documenting and promoting best practices. Helps identify areas of deviations and potential improvements,
  14. Built-in Quality incorporates defect prevention, defect removal, and error proofing thereby improving customer satisfaction and brand reputation,
  15. Pull System response to customer demand, generates responsive production, reduces waste, and aligns supply chain demand,
  16. Visual Management leads to transparency, visual tools, performance visibility, problem visualization, and real-time monitoring.

The Toyota Production System tools Create Hospital Operational Excellence when Applied to Hospitals:

European Single-Payer Hospitals not only operate more efficiently than American Hospitals but have better patient outcomes. This video overviews Single-Payer Hospital Goals and Strategies. This is where it starts:

This 13-minute video goes into the detailed operations of European Single-Payer Hospitals. Europeans enjoy longer lifespans and a lower infant death rate. Hospitals are just one reason:

Consequently, Single-Payer Hospitals focus on Patient Experience and achieving Operational Excellence. A Single-Payer System will force massive change in hospitals and some will not survive. Can we continue to pay 17.7% of our total expenditures to healthcare, when European governments pay 9%? Hospital Improvement means operating with Operational Excellence. Operate your 6+ Sigma Hospital today.

European Hospitals are More Efficient and Have Better Results

Subsequently a European Hospital comparison with American Hospitals:

  • Firstly operate at a lower cost,
  • Patients live longer,
  • The percentage of babies that live is higher, and
  • Lastly, focus on patient experience.

It’s time that American Hospitals lead, rather than lag.

Protect Your Patients

Hospital improvement means reducing Hospital Acquired Infections (HAI), which are when a hospital infected a patient at the Hospital. Hospitals must standardize all their patient-facing processes and above all, adhere to those standards. More detail is in the video:

A Hospital Innovation: The Epidemic Emergency Room. Save money, and Serve ER Patients efficiently.

This is a Hospital Improvement idea. The genesis of this Emergency Room (ER) Design is to significantly decrease Emergency Room costs. To clarify, a study showed that 72% of ER patients do not have an emergency. I asked the question “How come ERs funnel all patients through the same expensive system?” Above all, this design change routes 37% of non-emergency patients through a low-cost, high-speed ER. Watch the video for more details:

Hospital Improvement Conclusion

In short, Hospitals are under a huge amount of stress. Starting with pandemics and ending with Single-Payer, hospitals need to be agile and adaptive. This is what implementing the tools of The Toyota Production System accomplishes for hospitals.

Certainly, Weak hospitals are already failing, and more will, with the pressures of Single-Payers. The time to seek Six Sigma Hospital Excellence is now. It is time to stop reacting to the world and lead the world.

Hospital Improvement means comparing with European Hospitals which are about 35% more efficient than American hospitals. The time to adopt change is now.

Hospital Improvement Conclusion

Subsequently, Hospitals should innovate and constantly decrease operational costs. They should become patient-focused and seek perfection. Change every day in a Hospital Improvement direction.

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