Open Letter to a Business CEO

Adopt the Toyota Production System for Business Excellence

I hope this letter finds you in high spirits and excellent health. As an expert in Lean Six Sigma and the Toyota Production System, I am writing to present an exceptional opportunity to revolutionize your business operations and drive your company toward unparalleled success through Extreme Operational Excellence.

You have got to be prepared to take those risks or you … are never going to make that leap in life that you need to make to be a great leader” – Retired Admiral William McRaven.

Let’s Start With Some Key Lean Six Sigma Benefits

1. Profound Knowledge of all Your Processes Leads to increased Profit Margins,
2. Value Streams organize a System to Focus on Value Delivered,
3. Increased Process Velocity,
4. Increased Process Quality,
5. Decreased Process Operational Costs,
6. Use a Plethora of Tools Such as SWOT, PEST, Porter 5 Forces, Project Charter, Brainwriting 6-3-5, Brainstorming, DOWNTIMES, Value Streams, Statistics, House of Quality, Fishbone Diagram, Design of Experiments, TRIZ, Mind Map, and finally, Failure Modes Effects Analysis for a Somewhat Complete List of Key Lean Six Sigma Tools.

Bring These Lean Six Sigma Suite of Tools and Concepts to bear on your system along with the following tools of the Toyota Production System to create Extreme Operational Excellence.

The Toyota Production System (TPS) Includes a Fully Integrated System Approach to Excellence

1. Of Course, TPS Operates on Value Streams,
2. Written Guidance for Everyone,
3. Standardization of all Processes,
4. Kata Continuous Improvement, Policy Propagation, and Realization Generating 11 ideas per person, per year, all in a Management-Defined Direction,
5. Customer Input Leveling to Smooth Operations,
6. Strive for Flow as a Process-to-Process Transfer Method,
7. Kanban or Pull as a Process-to-Process Transfer Method to remove Inventory and minimize Warehouse Space,
8. “andon” Which has Toyota Stop to Fix a Defect-Producing Process before Starting Again,
9. Visual Control so Everyone Sees System Status,
10. Suppliers Must Produce Products at the Same Level of Quality as Toyota’s System, as well as Integrate with Toyota’s Kanban pull System for Just-in-Time delivery, and
11. System Culture. Visual Control, Kata, and a No-layoff Policy Drive Toyota’s Culture to Become a Competitive Advantage.

I am confident that integrating the Toyota Production System, Lean Six Sigma, and the guidance of a Master Black Belt will position your company for unprecedented success in the competitive business landscape. As an expert in Lean Six Sigma and the Toyota Production System, I stand ready to support and guide your organization throughout this transformative journey. All this with an over 400% ROI and a $700,000 cost.

Thank you for considering this proposition. I am excited to be part of your journey towards transformative success and Extreme Operational Excellence.


Jim FitzGerald

Toyota Production System & Lean Six Sigma Master Black Belt


Apply the Tools of The Six Sigma Toyota Production System to Business.

Build Your Six Sigma Business System.