Performance Metrics are used to determine if your business is improving, going backwards, or staying the same. Consequently they let you determine where to focus your improvement efforts. It also gives management comfort that they’re making the right decisions.
Value Streams provide the many of the metrics that demonstrate how well the system is performing. Above all one of the nice things about Value Streams is that they have many metrics built in. You focus on value and then know how well you are doing to accomplish that.
These metrics are useful in any industry. If you have a system then you can use these metrics.
Firstly metrics can include velocity, quality, and the level of work you are performing to add value. Next, let’s take a look at the presentation: