Open Letter to Hospital Chairperson of the Board

Hospital Chairman of the Board

Dear Chairperson:

Firstly, let me paint a picture of your future Hospital System after implementing the expertise of the 6+ Sigma Toyota Production System. The advantages of a maniacal  focus on processes:

  • Everyone in the Hospital System is directed toward success,
  • Above all, the Hospital System focuses on the value they produce,
Hospitals Protect Patients
  • Consequently, everyone on a Value Stream becomes a quality inspector through the use of andon:
    1. Certainly, Hospital-Acquired Infection Rate plummets,
    2. Insurance costs decrease,
    3. Lawyer costs decrease
    4. Reputation increases, and
    5. Patients are happy.
Take Control of Suppliers
  • Consequently, suppliers work to create a just-in-time system where they can decrease your costs,
  • All smaller but often purchased items can be put into a double bin system to decrease inventory costs and increase availability,
Hospital System Seeks Perfection
  • Hospital System Seeking Perfection:
    1. At a rate of about 1 idea a month,
    2. Management defines idea direction,
    3. Toyota will not expand to a new plant unless they have a critical mass of employees that know this procedure,
    4. This is how come no competitor will ever catch Toyota, and
    5. Therefore, your culture changes to one of winning.
  • Implement the Pull Methodology wherever possible to increase process speed and minimize inventory waste,
  • Certainly, decrease Emergency Room costs with a new innovative Emergency Room Design,
  • Lastly, implement Lean Six Sigma to:
    1. Consequently, increase process velocity,
    2. Decrease process costs, and
    3. Increase process quality.
  • Report success metrics to management, and
  • Your organization no longer worries about the competition but welcomes them. Your Hospital System will get stronger year after year.

The Toyota Production System is a 6+ Sigma System and there’s no reason how come your Hospital Organization cannot strive for that level of performance. Think about making progress towards a Malcolm Baldrige Award (indicating the realization of Operational Excellence, a competitive advantage). The above list is but a short summary of how your future Hospital Organization will function.

Sincerely,

Jim FitzGerald

Lean Six Sigma Master Black Belt

844-575-9210

www.BuildYourTPS.com

www.LeanBusiness.co

www.World-Innovators.com

Apply the Tools of The Six Sigma Toyota Production System to Hospitals.

Build Your6+ Sigma Hospital.